Services
Building great brands across Asia
Luxury & Lifestyle is a Business Segment of DKSH’s Business Unit Consumer Goods, which provides Market Expansion Services for Western high-end and lifestyle watches, accessories and apparel, and household luxury goods across Asia. We have a proven track record in building great brands across Asia thanks to our ability to combine a deep expertise in luxury goods with the sophisticated market-smarts to make it happen.
What DKSH can do for you
DKSH’s services include brand building, marketing, advertising, business strategy development, sales, distribution and after-sales services, always customized to suppliers’ needs. In parallel with its wholesale operations, DKSH operates retail outlets, either as flagship stores, shop-in-shop units or as multi-brand boutiques, which offer a wide range of international branded luxury products.
Our services at a glance
Research and analysis
Market Research: We can conduct market research for our clients, for example analyze the current market situation and trends, competitors, market share, etc.
Product development: We provide valuable input and professional recommendations in terms of product development.
Marketing and sales
Sales and Marketing: We cover all critical elements of a successful sales and marketing mix. We also offer Finance and Adminstration as well as IT support.
Market Feedback: We take market feedback and provide our clients complete transparency regarding their segments and their products.
Customer Service
Distribution and logistics
Importation and Customs Clearance: We handle all the importation, exportation, customs clearance, forwarding, freight coordination, bonded goods, cross-border distribution.
Warehousing: We have our own warehouses and provide third party logistics services.
Distribution: We open and operate single-brand and or multi-brand retail outlets which require a lot of expertise and resources to initialize. We also handle retailing customers who carry our brands.
Logistics: We have the capacities and the expertise to transport, store and distribute your products efficiently and professionally, and offer many integrated supply-chain related services.
Invoicing and cash collection
After-sales services
After-sales services, quality assurance and control: We possess a complete after sales service and quality assurance system to ensure customer satisfaction.
Fairs/Exhibitions/Seminars: We represent our principals at fairs, exhibitions and seminars for their brands.
Training: We are constantly upgrading and training our staff to equip them with the relevant skills and knowledge to support the clients better.
